21.5-inch wall mount medical check in kiosk——Desktop Type

Designed for hotel self-check-in, the 21.5-inch-Hotels With Self Check In Kiosks--For standing style combines advanced technology and user-friendly features to simplify the check-in and payment process. It is equipped with an Intel Core i5 processor and 8GB DDR4 RAM to ensure fast and efficient transactions. The 21.5-inch capacitive touch screen provides users with a clear and responsive interface.

The Hotels With Self Check In Kiosks supports a variety of payment methods, including bank cards, mobile payment methods such as go-pay, NFC support, and cash payment, providing flexibility and convenience. Connectivity options such as Ethernet and Wi-Fi ensure reliable operation in a variety of environments. Additional peripherals such as receipt printers and bar-code scanners enhance functionality.

Seamless compatibility with hotel property management systems PMS to improve customer data management efficiency.

Key features of Self Check In Kiosk Hotel

1. 21.5 inch                2. Desktop Type

Why is Self Check In Kiosk Hotel designed to be 21.5 inches?

1.Self-service capabilities: Allow guests to check-in and check-out independently, reducing front desk lines and waiting time.

2.Touchscreen interface: An intuitive and user-friendly interface that guides guests step-by-step through the check-in process, including room selection, payment, and key card issuance.

3.Multi-language support: Ability to display information and instructions in multiple languages to accommodate international guests.

4.Payment integration: Secure payment processing capabilities that allow guests to settle their bills, add incidentals, or authorize credit card holds directly at the kiosk.

5.Room key issuance: Automatic issuance of room keys or key cards upon successful check-in, ensuring immediate access to the accommodation.

6.Authentication: Integrate with authentication systems to ensure guest identity and security.

7.Customization options: Ability for hotels to customize the interface with their branding, promotions, and personalized messaging.

8.Integration with PMS: Seamless integration with the hotel's property management system (PMS) to update guest information in real time and sync with room availability.

9.Remote assistance: Guests can contact hotel staff for help or special requests through the kiosk.

10.Accessibility features: Consider accessibility standards, such as adjustable screen height and compatibility with assistive technology.

11.Data Security: Implement strong security measures to protect guest information and payment details.

Hotels With Self Check In Kiosks are designed to improve operational efficiency, increase guest satisfaction, and provide a modern, convenient alternative to the traditional front desk check-in process.

Why is Self Check In Kiosk Hotel designed to be desktop type?

1. Space Efficiency Compact Design:

Compared to freestanding devices, tabletop kiosks take up less floor space. This is particularly beneficial in hotel lobbies or reception areas where space is limited.

2. Improved Accessibility:

Tabletop kiosks are often more user-friendly, including for guests with disabilities or elderly guests. This improves the overall inclusivity of the kiosk.

3. Less Cost Effective:

Tabletop kiosks are often less expensive to manufacture and install than larger freestanding devices. This makes them more affordable.

4. Versatile Installation Flexibility: Tabletop kiosks can be placed on existing counters or tables, providing placement flexibility and potentially reducing installation costs.

5. Stable and Secure:

Placing on a counter or table can make tabletop kiosks more stable and secure than freestanding devices, reducing the risk of vandalism or tampering.

6. User Interaction: The height and angle of tabletop kiosks are often more suitable for user interaction, as they can easily reach the screen and input devices without bending or stretching.

7. Versatility: Tabletop kiosks can perform multiple functions, such as providing information and allowing check-in/check-out, while also acting as a concierge desk when needed.

8. Easier power and connectivity: Tabletop kiosks are often easier to connect to power and network outlets, which are often located at desk height.

11. Reduced congestion: Tabletop kiosks minimize obstructions in high-traffic areas, allowing for smoother flow and movement within a hotel lobby or reception area.

Best Scenarios for Using a Self Check In Kiosk Hotel

Advertising Kiosk: The LIEN Self Service Kiosk is equipped with a top displaying 15-32'' LCD TFT screen, making it a perfect platform for advertising. It can be placed in high-traffic areas such as shopping malls, airports, and train stations to showcase advertisements and promotions.

Government Kiosk: With its user-friendly interface and efficient functions, the LIEN Self Service Kiosk is an ideal tool for government services. It can be used for tasks such as applying for documents, paying bills, and registering for events.

Self Check In Kiosk Hotel: The LIEN Self Service Kiosk can be used as a self check-in system in hotels, providing guests with a convenient and hassle-free check-in experience. It can also display information about hotel facilities and services.

Interactive Kiosk: The LIEN Self Service Kiosk is designed to be interactive, allowing users to easily navigate through various options and perform tasks efficiently. It can be used in various settings such as retail stores, restaurants, and tourist attractions.

Information Kiosk: The LIEN Self Service Kiosk can also serve as an information kiosk, providing users with access to important information such as maps, directions, and event schedules. It can be used in public places such as museums, parks, and libraries.

Using a Self Check In Kiosk Hotel in these situations improves operational efficiency, increases guest satisfaction, and ensures a seamless check-in experience.

Common Uses:

Hotels With Self Check In Kiosks  serve various functions that enhance the guest experience and streamline hotel operations. Here are the common uses:

1. Self Check-In and Check-Out:

Speed and Convenience: Allow guests to bypass the front desk and check in or out quickly, reducing wait times.

24/7 Availability: Provide check-in and check-out services at any time, catering to guests arriving late at night or early in the morning.

2. Room Key Dispensing:

Automated Key Issuance: Dispense room key cards or send digital keys to guests' smartphones, simplifying the process.

Key Management: Handle lost or extra key requests efficiently.

3. Reservation Management:

Booking Confirmation: Confirm reservations and provide details about the booking.

Reservation Modifications: Allow guests to make changes to their reservations, such as upgrading rooms or extending stays.

4. Payment Processing:

Secure Transactions: Process payments for room charges, incidentals, and other services securely.

Payment Flexibility: Accept various payment methods, including credit/debit cards, mobile payments, and sometimes cash.

5. Guest Information Collection:

Personal Information: Collect necessary guest information such as IDs, passports, and contact details for record-keeping and compliance purposes.

Preferences and Requests: Gather guest preferences for room type, amenities, and any special requests.

6. Up-selling and Cross-Selling:

Promotional Offers: Present guests with promotional offers for room upgrades, dining options, spa services, and other amenities.

Additional Services: Offer services like late check-out, transportation, and event tickets.

7. Hotel Information and Way finding:

Hotel Amenities: Provide information about hotel amenities such as restaurants, gyms, pools, and business centers.

Directions: Offer directions to rooms, hotel facilities, and nearby attractions.

8.  Guest Feedback and Surveys:

Feedback Collection: Collect guest feedback and satisfaction surveys to improve services.

Real-Time Responses: Enable guests to report issues or request assistance in real time.

9.Security and Compliance:

Identity Verification: Verify guest identity through ID scans and facial recognition technology.

Data Security: Ensure the secure handling of personal and payment information in compliance with data protection regulations.

10.  Language Support:

Multilingual Interface: Provide interface options in multiple languages to accommodate international guests.

11.Emergency Information:

Emergency Alerts: Display emergency information and instructions in case of fire, natural disasters, or other emergencies.

By automating these processes, Self Check In Kiosk Hotel enhance operational efficiency, improve guest satisfaction, and enable staff to focus on providing more personalized services.

How to use Self Check In Kiosk Hotel?

1. Start the check-in process

- If the kiosk screen is in sleep mode, wake it up by tapping the screen or pressing a button.

- When prompted, select your preferred language.

2. Enter your reservation information

- Scan the QR code: If there is a QR code in your reservation confirmation, scan it using the kiosk's scanner.

- Manually enter details: Alternatively, you can manually enter your reservation number, last name, or other required information.

- Swipe credit card: Some kiosks may allow you to swipe the credit card used for the reservation to retrieve your reservation details.

3. Verify your identity

- ID scan: If necessary, scan your ID or passport using the kiosk's scanner.

- Facial recognition: If the kiosk uses facial recognition technology, follow the instructions.

4. Review and confirm your reservation

- Review your reservation details, including room type, check-in date, and any special requests.

- If the kiosk allows modifications, make any necessary changes or updates.

5. Make Payment (if necessary)

- Outstanding Balance: If there is an outstanding balance, enter your payment details to complete the payment.

- Swipe Card: If prompted to pay, swipe your credit or debit card.

6. Select Room Preferences

- Room Type: If the option is available, select the room type you prefer.

- Number of Keys: Please indicate how many key cards you require.

7. Get Room Keys

- After checking in, the kiosk will issue your room key card.

- If the property offers mobile key access, you may receive a digital key sent to your smartphone.

8. Get Additional Information

- The kiosk may display or print additional information, such as directions to your room, property amenities, and any relevant details about your stay.

9. Get to Your Room

- Follow the directions provided to find your room.

- Use your room key card or digital key to access your room.

Tips for a smooth experience

- Prepare your documents: Have your reservation number, ID, and credit card ready before you start the check-in process.

- Follow instructions: Pay attention to the on-screen instructions to avoid mistakes.

- Human service: Ask hotel staff for help if you encounter any problems or have questions.

- Check for additional services: Look for options to book additional services during check-in, such as dining reservations, spa appointments, or late check-out.

Benefits of using Self Check In Kiosk Hotel

- Efficiency: Reduce wait times and speed up the check-in process.

- Convenience: Available 24/7, allowing you to check in at any time.

- Reduce contact: Minimize physical contact with staff, in line with health and safety protocols.

- Personalization: Allows customization of your accommodation preferences and services.

By following these steps, you can effectively use Self Check In Kiosk Hotel to enhance your hotel experience.

Customization Considerations

1. Determine Branding:

Custom Branding: Customize the kiosk with your company’s branding, including logos, color schemes, and other visual elements.

2. Determine Software Requirements Customization:

Custom Software: Customizable software requirements, such as multi-language support, specific payment gateways, and user interface adjustments.

Remote Update: Remote software update capabilities ensure the kiosk is always running the latest version.

3. Determine Hardware Add-on:

Add-on: Options for integrating additional hardware, such as cameras, passport scanners, printers, ID card readers, and contact-less payment modules.

Modular Design: Modular design allows for future upgrades and component replacement.

4. Determine Power Requirements: Ensure the kiosk has the right voltage and backup options.

5.Determine Network Connectivity: Flexible connectivity options, including Ethernet, Wi-Fi, and cellular, for uninterrupted operation.

Advantages of Self Check In Kiosk Hotel

For Guests:

Convenience: Guests can check in and out quickly and easily without waiting in line.

Availability 24/7: The kiosks are available 24/7 to check in or out at any time, regardless of business hours.

Privacy: If guests prefer a more private experience, they can check in privately without interacting with staff.

Speed: Automated check-in is often faster than manual check-in, reducing wait times.

Flexibility: Guests can change reservations, select rooms, or add services directly at the kiosk.

For Hotel Operators:

Operational Efficiency: Automating the check-in process reduces the workload of front desk staff, allowing them to focus on more personalized customer service.

Cost Savings: By streamlining operations, hotels can reduce labor costs and allocate resources more effectively.

Increased Accuracy: Automated systems reduce the possibility of human errors during the check-in process, ensuring accurate data entry and reservation management.

Integration with Hotel Management Systems: Self-service check-in kiosks integrate seamlessly with existing property management systems (PMS), ensuring real-time updates and efficient room management.

Contact-less service: With health and safety concerns in mind, kiosks offer a contact-less check-in option, reducing physical contact and enhancing guest safety.

Scalability: Kiosks can be easily scaled to accommodate peak times or increased guest volumes, ensuring smooth operations even during busy periods.

Up-sell opportunities: Kiosks can be programmed to offer additional services or upgrades during the check-in process, increasing revenue opportunities.

Modern image: Offering self-service check-in kiosks positions a hotel as tech-savvy and modern, attracting tech-conscious travelers and improving the hotel’s overall brand image.

Overall:

Self Check In Kiosk Hotel enhance the guest experience by providing a fast, convenient, and flexible check-in process. For hotels, they can streamline operations, reduce costs, provide valuable data and up-sell opportunities, while helping to create a modern and efficient service environment.

FAQs

1.Q: Are you a manufacturing or trading company?

A: We are an OEM/ODM kiosk manufacturer

2.Q: How to ship the kiosk?

A: Air and sea shipping are optional, and sea shipping is recommended for bulk orders. All kiosks should be shipped in a standing position and must not be put down.

3.Q: What payment methods does your company accept?

A: We accept most payment methods, but mainly accept T/T. L/C, Western Union, PayPal and Money Gram.

4.Q: How long is your delivery time?

A: It depends on the order quantity, about 5 weeks for samples and about 4 weeks for less than 100 units.

5.Q: What is the warranty period of your kiosk?

A: 12 months from the date of shipment, for components, free repair or replacement, shipped by sender.

6.Q: Can you customize the kiosk?

A: Yes, we always customize the product according to your requirements. Including redesigning the kiosk appearance, printing your company logo, choosing specific colors, etc. OEM or ODM is available.

7.Q: What is the MOQ?

A: The MOQ is 1 unit, we accept samples

Software

8.Q: Can the kiosk software be customized?

A: Yes, the software can be customized to meet specific business needs, including branding, workflows, and integration with other systems.

9.Q: What security features does the software include?

A: The software includes encryption for data protection, secure payment processing, and user authentication measures to ensure secure transactions.

10.Q: How do I navigate the software?

A: The software is designed with an intuitive touch interface. Follow the on-screen prompts and use the menu options to navigate through the different services.

Hardware

1.Q: What are the main components of the kiosk hardware?

A: The main components include a touchscreen, card reader, receipt printer, QR code scanner, and sometimes a camera or biometric scanner.

2.Q: What maintenance does the hardware require?

A: Regular maintenance includes cleaning the screen and components, checking for software updates, and ensuring that all hardware parts are functioning properly.

3.Q: What should I do if the hardware is not working properly?

A: If the hardware is not working properly, try restarting the kiosk. If the problem persists, contact technical support for assistance.

4.Q: Does the kiosk hardware require specific environmental conditions?

A: The kiosk should be placed in a temperature-controlled environment, away from direct sunlight, and protected from moisture and dust.

5.Q: Can the kiosk hardware accept different types of payments?

A: Yes, the kiosk can accept a variety of payment methods, including credit/debit cards, mobile payments, and sometimes cash, depending on the model.

Technical Support

1.Q: Can the kiosk software integrate with other systems?

A: Yes, the software can be integrated with various other systems, such as CRM, ERP, and payment gateways for a seamless user experience.

2.Q: Does the kiosk support multiple languages?

A: Yes, the software can be configured to support multiple languages to cater to different user groups.

3.Q: What type of data does the kiosk collect?

A: The kiosk collects transaction data, user interaction data, and sometimes personal information for specific services. All data collection is compliant with privacy regulations.

4.Q: How is user data protected on the kiosk?

A: User data is protected through encryption, secure storage, and compliance with data protection regulations.

5.Q: Can the hardware be upgraded?

A: Yes, some components of the hardware can be upgraded to enhance performance or add new features.

6.Q: Are there any optional hardware accessories?

A: Optional accessories may include additional payment modules, bar-code scanners, RFID readers, etc.