Interactive Kiosk Display Airport Self Service

The Interactive Kiosk Display Airport Self Service  are advanced electronic devices widely used in modern airports, designed to significantly enhance the passenger service experience and optimize the efficiency of airport operations. The device integrates a number of self-service functions, enabling passengers to complete check-in, baggage drop, ticket processing and other operations independently, thereby reducing queues and waiting times. By providing real-time flight information, intelligent navigation, automated security checks and multiple payment options, interactive self-service terminals significantly simplify airport service processes and improve passenger convenience and comfort. In addition, it has helped the airport improve operational efficiency, reduce the need for manual service and optimize the overall quality of service.

Specifications

Features

1.Touch screen display:

High-resolution display: Equipped with a large high-resolution touch screen, it provides a clear visual experience and ensures that passengers can operate intuitively.

Touch interface: Design friendly user interface, support touch input, convenient for passengers to self-service operation.

2.Self-service check-in system:

Check-in: Self-service check-in for passengers, including seat selection and printing of boarding passes.

Baggage drop feature: Allows passengers to print their baggage tags and send their baggage to the drop off area.

3.Barcode/QR Code Scanner:

Ticket scanning: Used to scan the ticket QR code or barcode to complete self-service check-in and baggage check.

Authentication: Used to scan identity documents or passports for authentication.

4.Printer:

Boarding pass printing: Printing passengers' boarding passes, baggage tags and other important documents.

Receipt printing: Provide ticket transactions and payment receipt printing functions.

Application

1.Self-service check-in area

Check-in: Passengers can complete the check-in process at the self-service terminal, including selecting seats, printing boarding passes, etc., to reduce the queuing time at the manual counter.

Baggage check: The device supports self-printing baggage labels and delivers baggage to the designated drop off area to improve baggage handling efficiency.

2.Flight information area

Flight dynamics: Provide real-time flight information query, including flight status, take-off and landing time, gate change, etc., to help passengers get the latest flight dynamics.

Airport navigation: Displays airport maps to help passengers find gates, dining areas, shops and other facilities, reducing lost and searching time.

3.Ticket processing area

Ticket purchase and change: Passengers can purchase, change or refund tickets through the self-service terminal, and handle simple ticket affairs.

Payment: Support a variety of payment methods, such as credit card, debit card, mobile payment (Apple Pay, Alipay, wechat Pay, etc.), providing convenient payment services.

4.Waiting area

Rest and recreation: Provide multimedia display features with airport announcements, health tips, advertisements and entertainment content to make waiting times more comfortable and enjoyable for passengers.

Information services: Provide passengers with information about various services in the airport, such as dining areas, VIP lounges, etc., to enhance the waiting experience.

Benifit

1.Improve service efficiency

Reduced queuing time: Through self-service check-in, baggage drop and ticket processing, passengers do not need to queue at human counters, thereby reducing overall queuing time.

Automated processes: Automated processes such as check-in and baggage delivery improve the efficiency of airport operations and reduce the need for manual intervention.

2.Enhance passenger convenience

24/7 service: The equipment is available around the clock to meet the needs of passengers at different flight times and to maintain continuity of service even during peak hours.

Multi-functional integration: Integrates a number of self-service functions, such as boarding, baggage checking, ticket processing and information inquiry, one-stop to solve the various needs of passengers, improve convenience.

3.Improve operational efficiency

Reduce the need for manual services: Reduce the dependence on manual services through self-service terminals, reducing labor costs and service pressure.

Fast data processing: Processing passenger data and transactions in real time, keeping information up-to-date and accurate, and optimizing airport operations management.

4.Enhanced security

Advanced identity verification: The use of face recognition, two-dimensional code scanning and other identity verification technologies to improve the accuracy and efficiency of security checks.

Data encryption protection: Protects passengers' payment and personal information against data breaches and unauthorized access.

Purchase considerations

1.Equipment performance and functions:

High resolution touch screen: Choose a large, high resolution touch screen that provides a clear display and intuitive operating interface to ensure that passengers can easily use self-service.

Multi-functional integration: Ensure that the device integrates functions such as self-service check-in, baggage handling, ticketing and information inquiry to meet diverse passenger needs.

2.System integration and compatibility:

Integration with back office systems: Select devices that seamlessly integrate with existing airport back office systems (such as flight management, electronic health records, payment systems, etc.) to ensure real-time data updates and smooth operation.

System upgrade and expansion: Ensure that equipment supports system upgrade and function expansion to adapt to future technological advances and changes in service requirements.

3.Technical support and maintenance:

Technical support service: Select a supplier that provides comprehensive technical support and maintenance services to ensure the normal operation of the device and timely troubleshooting.

Equipment durability: Choose durable, reliable equipment to adapt to the airport environment with high frequency of use and reduce the frequency of maintenance and replacement.

FAQs

Q: Are you a manufacturing or trading company?

A: We are an OEM/ODM kiosk manufacturer

Q: How to ship the kiosk?

A: Air and sea shipping are optional, and sea shipping is recommended for bulk orders. All kiosks should be shipped in a standing position and must not be put down.

Q: What payment methods does your company accept?

A: We accept most payment methods, but mainly accept T/T. L/C, Western Union, PayPal and Money Gram.

Q: How long is your delivery time?

A: It depends on the order quantity, about 5 weeks for samples and about 4 weeks for less than 100 units.

Q: What is the warranty period of your kiosk?

A: 12 months from the date of shipment, for components, free repair or replacement, shipped by sender.

Q: Can you customize the kiosk?

A: Yes, we always customize the product according to your requirements. Including redesigning the kiosk appearance, printing your company logo, choosing specific colors, etc. OEM or ODM is available.

Q: What is the MOQ?

A: The MOQ is 1 unit, we accept samples