Product Details
Place of Origin: | kiosk manufacturer |
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Brand Name: | Lien |
Certification: | FCC, CE, ROHS |
Model Number: | LKS-8379 |
Payment & Shipping Terms
Min Order: | 10 UNITS |
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Price: | $ |
Packaging: | Strong Case |
Delivery Time: | 5-6 weeks |
Payment Terms: | TT |
Supply Ability: | 5000 units per month |
Detailed Product Description
23.5-inch wall mount food order kiosk are interactive touchscreen devices placed within establishments such as restaurants, cafes, fast-food chains, and other food service venues. They allow customers to browse menu items, customize their orders, and complete transactions directly through the kiosk.
· User Interface: Customers interact with the kiosk via a user-friendly touchscreen interface. The interface is designed to be intuitive, guiding users through the ordering process with clear prompts and options.
· Menu Selection: Customers can view the complete menu displayed on the kiosk screen. Menus are often categorized by items such as appetizers, entrees, beverages, and desserts, with detailed descriptions and pricing for each item.
· Customization Options: Kiosks typically offer customization features where customers can modify their orders to meet their preferences. This can include selecting toppings, specifying cooking preferences, choosing portion sizes, and adding or removing ingredients.
· Order Fulfillment: Once the order is confirmed and paid for, it is sent directly to the kitchen or service counter where staff prepare the order. Customers may receive a receipt or order number for pickup or dine-in service.
· Order Review and Payment: After finalizing their selections, customers review their orders to ensure accuracy. They then proceed to make payment directly through the kiosk using various payment methods such as credit/debit cards, mobile wallets, or cash (if applicable).
· Improved Efficiency: Kiosks streamline the ordering process, reducing wait times during peak hours and minimizing errors in order taking.
· Enhanced Customer Experience: Customers have control over their orders, enabling them to customize their meals without the need for direct interaction with staff.
· Upselling Opportunities: Kiosks can suggest additional menu items or upgrades, potentially increasing sales through effective upselling techniques.
· Reduced Labor Costs: Businesses can optimize staff resources by reallocating roles from order taking to customer service and order fulfillment.
· Data Collection and Analytics: Kiosks collect data on customer preferences and ordering patterns, providing valuable insights for menu optimization and marketing strategies.
23.5-inch wall mount food order kiosk are increasingly integrated into the operations of restaurants and food service establishments worldwide. They complement traditional ordering methods, catering to tech-savvy consumers seeking convenience and efficiency in their dining experiences.
Touch monitor | 23.5inch, 32inch, 43inch |
QR Scanner | Yes |
Receipt printer | 80mm thermal printing |
Power supply | 110V ~220V AC in |
Cash acceptor | To accept payment in banknotes, and give changes (Option) |
POS terminal | Support credit card payment |
Camera | Yes |
Cabinet | Made by CR steel, with powder coating |
Customization | Color, design, logo, branding, configuration, etc. |
Time Efficiency: Users can quickly check themselves in without waiting in long queues, reducing wait times and streamlining the check-in process.
24/7 Accessibility: Kiosks are available round-the-clock, allowing users to check-in at their convenience, especially useful for late-night or early-morning flights, and hotel check-ins.
Reduced Staff Dependency: By automating the check-in process, organizations can allocate staff resources more effectively to other customer service tasks, reducing labor costs.
Customization and Personalization: Kiosks can offer personalized options such as seat selection, room upgrades, and additional services, enhancing the user experience.
Customized Kiosk Hardware Considerations:
Durability: Select hardware components that are durable and capable of withstanding frequent use in high-traffic environments.
Accessibility: Ensure the terminal design accommodates users of varying heights and abilities, with consideration for ADA (Americans with Disabilities Act) compliance.
Consistency: Maintain consistency with the hotel's branding guidelines in terms of colors, logos, and messaging displayed on the terminal.
User Personalization: Provide options for user customization where appropriate, such as language preferences or personalized welcome messages.
1. What is a self-ordering kiosk?
· A self-ordering kiosk is a touchscreen device typically found in restaurants, cafes, and other food service establishments. It allows customers to browse the menu, customize their orders, and make payments directly through the kiosk.
2. How do I use a self-ordering kiosk?
· To use a self-ordering kiosk, approach the kiosk and follow these steps:
o Select language preferences (if applicable).
o Browse the menu items displayed on the touchscreen.
o Tap on the desired items to add them to your order.
o Customize your order (e.g., choose toppings, specify cooking preferences).
o Review your order to ensure accuracy.
o Proceed to payment using a credit/debit card, mobile wallet, or cash (if supported).
o Once payment is confirmed, you may receive a receipt or order number for pickup or table service.
3. Can I customize my order on a self-ordering kiosk?
· Yes, 23.5-inch wall mount food order kiosk typically offer customization options. You can modify your order by selecting toppings, specifying cooking preferences (e.g., well-done steak), choosing portion sizes, or making substitutions as available.
4. Can I pay with cash at a self-ordering kiosk?
· Some 23.5-inch wall mount food order kiosk accept cash payments, while others may only support electronic payments such as credit/debit cards or mobile wallets. Check with the specific kiosk or establishment for payment options.
5. Are 23.5-inch wall mount food order kiosk secure?
· Yes, 23.5-inch wall mount food order kiosk are designed with security features to protect customer payment information and personal data. They use encrypted connections for transactions and adhere to industry standards for data security.