Product Details
Place of Origin: | kiosk manufacturer |
---|---|
Brand Name: | Lien |
Certification: | FCC, CE, ROHS |
Model Number: | LKS-8379 |
Payment & Shipping Terms
Min Order: | 10 UNITS |
---|---|
Price: | $ |
Packaging: | Strong Case |
Delivery Time: | 5-6 weeks |
Payment Terms: | TT |
Supply Ability: | 5000 units per month |
Detailed Product Description
The 23.5-inch self-service terminal is a payment device designed for hotels, integrating a touch screen interface and multiple payment functions. Guests can use the terminal to perform self-service check-in, room payment, check-out settlement and other hotel service fee payments. The device supports multiple payment methods, including credit cards, mobile payments and cash, providing a fast and convenient payment experience. Its intuitive operation interface helps guests easily complete various procedures, reduces the workload of the front desk, improves the efficiency of check-in and check-out, and enhances the overall customer experience. This self-service terminal is very suitable for modern hotel and resort applications.
NO. | Components | Details | |||
1 | 27 inch customized touch display | -Screen Diagonal 27 inch; -White Luminance 250cd/m2; -Contast Ratio 1000:1(typ); -Response time 5msec; -Resolution 1980*1024; -Working temperature "0 - 50℃; -Compliance RoHs compliance & TCO compliance. | |||
2 | Industrial windows PC | -Chipset: Intel® H310, TDP 6W CPU: Intel® 8th Generation CoreTM i5 RAM: 4G SSD: 120G (without License); -Expansion Interface: 1*PCIe x16; 2*Mini-PCIe (1*mSATA,1*Wifi/3G/4G supported) -Display Interface 1*HDMI: max resolution up to4096*2160@24Hz, 1*VGA: max resolutionup to 1920*1200@60Hz; Ethernet: 2*Realtek® 1Gbps PCIe Ethernet Controller, RJ45; Serial: 6*RS232 (Up to 18*RS232 with SVIO Module); USB: 4*USB 3.0, 6*USB 2.0 (Up to 18*RS232 with SVIO Module); Audio: Realtek® 5.1 channel HDA Codec, with MIC/Line-out -Temperature: Operation: 0℃~60℃, Storage: -25℃~75℃ Relative Humidity Operation: 10%~90%, Storage: 5%~95%, non-condensing -Operation system : Win10 & Linux ( without license), Customer can install the O.S with license locally | |||
3 | Passport scanner | -Illumination sources: Visible, IR(850nm); -Anti-glare: Elimination of glare from holographic anti-counterfeiting film and reflection of light; - Image Acquisition: Active scan area: 127mm x 88mm -CMOS, 500 Megapixels (2592*1944); - Imaging: Color Depth: 24 bits/pixels, Resolution: 500 DPI, Image Format: JPEG, BMP, PNG; -OCR Recognition: Support extract data and image from ICAO 9303 Standard compliant documents and other Non-ICAO 9303 Standard compliant document, like ID card, Driver's License, Exit-entry Permit to HK/Macau, and etc by OCR Barcode: 1D: Code 128, Code 39, EAN-13, and etc 2D: PDF417, QR, DataMatrix™, and etc Scanning speed less than 1 second; -Software: Complete OCR SDK including DLLs, OCXs, Websocket, and Demo program Programming Language: VC, VB, C#, Java, etc. Provide OCR SDK for Linux; | |||
4 | Thermal printer | -Printing method: Thermal dot line printing -Paper width: 80 mm -Print speed: 170 mm/s( max) -Dot density: 8 dots/mm -Total dots per line: 576dots -Printing width: 72mm -Paper thickness: 60~120um -Activation pulse resistance: 500,000 -Thermal head temperature detection: Thermal resistance -Working voltage: 24±10% V -Operation temperature -10~50 ℃(no condensation) -Interface Serial/TTL/USB | |||
5 | Card dispenser | -CARD SPECIFICATIONS: Size: 54x86mm Thickness: 0.3-2.0mm; -CARD DISPENSING: SPEED >1pcs/s; -CARD HOPPER CAPACITY 180pcs; -LIFETIME >2000000 Cycles; -INTERFACE RS-232/I/O TTL; -POWER SUPPLY DC24V ± 5%; -WORKING TEMPERATURE -40-+65 °C | |||
6 | Logitech camera | - Video: Supports 1080p (Full HD) @ 30fps that enables expressions, non-verbal cues and movements to be seen clearly.; 90° diagonal fixed field of view (dFOV); 4x digital zoom (Full HD) available; Built-in HD autofocus ensures you’re seen clearly throughout video calls.; RightLight 2 auto light correction for clear image in various lighting environments ranging from low light to direct sunlight.; Supports H.264 UVC 1.5 with Scalable Video Coding for a smoother video stream in applications. -Audio: Dual omni-directional mics, optimized to capture audio clearly from up to one meter away. -Quality video. Any environment: A 90° diagonal field of view along with Full HD 1080p/30 fps resolution, autofocus and 4x zoom provide clear details for video meetings. -Noise-cancelling dual mics: Two integrated omnidirectional microphones, optimized to capture audio clearly from up to one meter away. -Smooth video with H.264 support: Supports H.264 with Scalable Video Coding and UVC 1.5 encoding to free up PC bandwidth and provide a consistently reliable video-conferencing experience. | |||
7 | Amplifier and stereo speakers | Dual channel amplified speakers for Stereo , 8Ω 5W. | |||
8 | Accessories | Power adaptors, security Lock for anti theft , tray for easy maintenance,ventilation fans,Wire-Lan Port; Power sockets for electricity, USB ports; Cables, Screws, etc. | |||
9 | KIOSK Cabinet | -Dimmension decided when finish production -Color & Logo Optional by customer -Material "1.5mm thickness cold-roll steel frame for outer kiosk boby; Electrostatic Painting high corrosion resistance and low conductivity -Features Elegant and smart design; Easy to install and operate; Moistureproof,Antirust,Anti-acid,Anti-dust,Static free | |||
10 | Packing | Security Packing Method with bubble foam, anti-humidity plastic bag and strong case. |
1. Hotel lobby: Set up self-service terminals in the hotel lobby to allow guests to quickly check in and check out, make payments and obtain room keys, reducing the waiting time at the front desk.
2. Self-service area: To facilitate guests to handle daily affairs, such as paying room fees, booking hotel facilities or services (such as catering, laundry, etc.), equip the hotel's self-service area with terminals to improve service efficiency.
3. Hotel lobby or reception area: Set up terminals in the hotel lobby or reception area to provide additional self-service options, such as viewing hotel facility information, understanding local attractions or activities, and increasing guest convenience.
4. Conference and event center: Deploy self-service terminals in the hotel's conference and event center to facilitate participants to self-check in, pay conference fees and obtain relevant information.
Dining area:
5. Parking lot: Set up terminals at the entrance or exit of the hotel's parking lot to process parking fee payment and license plate recognition, providing a seamless parking experience.
1.Convenience: Customers can make payments anytime, anywhere, without waiting in line at a cashier or service desk.
2.Accessibility: Payment kiosks are designed to be user-friendly and accessible, accommodating customers of all abilities with features like adjustable height and audio instructions.
3.Security: Kiosks incorporate advanced security features such as encryption and secure authentication protocols to safeguard customer data and financial transactions.
4.Cost Savings: Businesses benefit from reduced labor costs associated with cashier services, as kiosks handle transactions independently.
5.Analytics and Reporting: Payment kiosks can collect data on transaction volumes, payment methods used, and customer preferences, providing valuable insights for business operations and marketing strategies.
1. How does the 23.5-inch self-service terminal work?
The terminal is equipped with a touch screen that allows guests to complete check-in, check-out, payment and room selection through the interface. Guests can select the required services, and after completing the payment, the system will generate the corresponding room key or voucher.
2. What payment methods does the terminal support?
The terminal supports a variety of payment methods, including credit cards, debit cards, mobile payments (such as Alipay, WeChat Pay) and cash (such as models with cash receivers).
3. How to deal with payment problems or transaction failures?
If you encounter payment problems or transaction failures, guests can contact the hotel front desk or use the technical support hotline on the device for help. The terminal is usually equipped with troubleshooting tips and contact information to quickly resolve the problem.
4. How does the terminal handle the selection of room upgrades or additional services?
Guests can view the available room types and upgrade options on the self-service terminal, select and pay additional fees based on real-time room availability. The terminal also allows guests to book other hotel services such as catering, SPA, etc.
5. Does the self-service terminal provide multi-language support?
Yes, most 23.5-inch self-service terminals support multilingual functions to meet the needs of international guests and provide a better user experience.
6. How to ensure the security of the terminal?
The terminal is equipped with encryption technology and security protocols to protect payment information and personal data. Regular software updates and maintenance also help ensure the security of the device.
7. Does the terminal support printing room keys?
Yes, the device is usually equipped with a thermal printer that can print room keys or check-in vouchers to ensure that guests get the physical credentials they need.
8. What to do if the terminal fails?
The device is usually equipped with a technical support hotline, and guests can report the failure by phone or other contact channels. Hotel staff will also regularly check and maintain the device to ensure that it is operating normally.
9. How to deal with unrecognized bank cards or payment failures?
If the bank card cannot be recognized or the payment fails, guests can try to use other payment methods or contact the hotel front desk for help. The terminal usually provides prompt information about the reason for the failure.
10. Does the terminal provide refunds or bill adjustments?
The device usually does not directly handle refunds or bill adjustments, and related transactions need to be handled through the hotel front desk. Guests can check their bill details on the terminal and contact the front desk with any questions.